I was having a lengthy e-mail conversation with my sister (Sher) today, in which she was describing her experience trying to get a refund from a restaurant that overcharged her. She went to a bachelorette party over the weekend and somehow got triple-charged when trying to pay for dinner. The girls split the bill 5 ways to cover the bride’s portion, and Sher gave the waitress one of those rebate credit/debit cards to cover her part. The waitress came back a few minutes later, saying the card had been declined. Sher was “incredibly inebriated” at the time so she didn’t think much of it, just handed over another card and thought that was the end of it (I would have done the same thing, drunk or not). But no, when she checked her balances this morning, $62.90 had been charged to the rebate card, and another $30 to the credit card. Here’s how her attempt to get her money back is going so far: “the part that made me the most violently angry was that this woman was acting as if it was a discussion as to whether or not I would even GET a refund. NO. YOU OVER CHARGED ME. I HAVE PROOF. YOU WILL REFUND MONEY. OR I WILL KICK YOUR ASS. Simple as that. No questions as to what the “outcome” will be, lady. The outcome will be you apologizing and giving me my money. It’s called CUSTOMER SERVICE. Hell it’s called COMMON DECENCY and running a proper business.” I couldn’t agree more, yet I am also laughing just a little. The whole situation is frustrating as all hell, but since I still see my sister as this little 8-year-old girl I can’t help but find it funny when she gets this worked up. Sorry, Sher!
In other irritating food-related news, someone took my yogurt out of the breakroom refrigerator today. Yogurt that was labeled with my initials. I’m giving the benefit of the doubt here and assuming it was a mistake – in its place was an identical cup of yogurt there with the initials SLG on the top. My initials are not even remotely similar, but I’m guessing that SLG just grabbed it without paying attention. So I took SLG’s yogurt cup, but felt guilty the entire time I was eating it. Why? It’s basically an even trade, right? Why do I feel like I consumed stolen property? Also, who goes to all the trouble of labeling food with their initials, but obviously doesn’t bother to look when they are ready to eat?
